1. Please try to arrive as close to your designated booking time as possible. Your reservation will be held for 15 minutes only before being released. 2. Please advise us of any dietary information prior to your booking where possible and to your server once seated. 3. Marco Pierre White Restaurant operates a Smart Casual dress policy. Please refrain from wearing sport trainers, sportswear, and caps. If you are wearing these items, we cannot guarantee entry. Smart jeans (without rips) and smart trainers will be acceptable. 4. Cancellations must be made at least 24 hours in advance of your reservation. If you do not cancel within this timeframe or fail to show a charge of £15 per person will be made to the card used to guarantee the reservation. 5. Vouchers for any promotional offers are to be presented at the host desk upon arrival in order for them be verified and redeemed. This can either be printed or clearly on a mobile device. 6. Please note that bookings are allocated for a two-hour period, your table will be required after this time. 7. A supplement of £5 per person will be added to your bill for window seat bookings (£10pp on Christmas/New Years Day). 8. All menus are subject to change without prior notice. 9.We politely ask all children depart the restaurant by 7pm on Fridays & Saturdays (excludes Private Dining Rooms) 10. Parking - 20% Discount for all guests at the Mailbox Q-Park using the discount code CUBE20 (pre-booked parking only) - visit here to pre-book: https://www.q-park.co.uk/en-gb/cities/birmingham/mailbox/.